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Multi-Factor Authentication

Multi-factor authentication (MFA) once was a luxury to have but is now a bare-bones necessity that all systems need in order to be secure. A survey two years ago revealed that ...
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Customer Service with S.P.E.E.D

Customer service, this is a term or phase that is kicked around a lot. To many people, it may mean different things, from just getting the job done to being available whenever the ...
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Teamwork - Multiple Benefits

Teamwork! I have always supported teamwork. I believe working as a team we can achieve and accomplish many things. Teamwork is an important part of developing specific processes ...
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Happy Clients

Successful Client Experience Happy Clients In today’s world, with less physical client contact, fewer in person meetings and more remote work environments, happy clients are ...
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Ransomware

Ransomware Ransomware might seem like something that only happens in movies or in shows like Homeland and could not possibly happen to your financial institution. Consider between ...
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How To Stay Safe Using Zoom

We want to help you stay safe and secure during these uncertain times. In this week's video, our CEO, Brad shares a few simple tips on how to stay safe while using Zoom. We'd love ...
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Proactive Compliance

We understand the budget restraints and "rabbit hole" you can get yourself into regarding compliance and security. How much do I do before the cost outweighs the benefit? ...
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ADA Website Compliance

As many of you have seen there are numerous companies, including community banks, receiving demand letters claiming the company's website is violating ADA (Americans with ...
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How Safe is Public Wi-Fi?

The modern digital age is more convenient than ever. Not only can you walk around with a tiny supercomputer in the palm of your hand, you can use that supercomputer to connect to ...
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Meet Nonnie the Service Dog

Hi! My name is 'Nonnie', a service dog in training @ Freedom Service Dogs of America. I am currently being taught to open doors, pick up items, pull wheelchairs, go for help and ...
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How to Outsmart a Hacker

Every time new IT security solutions are devised, hackers find new ways to break into systems. Traditional cryptographic and protocol approaches to security are no longer ...
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Denial of Service webinar

Do you know what to do when an attacker attempts to prevent your users from accessing information or services such as email, websites, or online accounts on your computers? This ...
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Improved Vendor Management

With a recent breach at core provider FIS, banking executives are asking why more examination information is not shared up front with community bankers. This article in ...
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ATM - ADA Requirements

Hey everyone! I attended a compliance luncheon today, and wanted to share a quick note that I found interesting. There was a banker there who stated that they have received a ...
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Webinar - Ethical Hacking

For our August webinar, Matt Nowell, Garland Heart Pen Test expert, presented "Ethical Hacking". This webinar covered: Information gathering with Maltego and Google Hacking ...
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1 Nite 2 Unite

Moreno Valley is located in northern New Mexico near the towns of Angel Fire and Eagle Nest. For many years, the local churches met the needs of their own congregations but never ...
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Cost of Compliance in 2013

Here is a good read from Thomson Reuters - Cost of Compliance in 2013. The overall theme is that compliance costs should remain roughly the same with more organizations giving it ...
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Reporting and Going Digital

Every Friday this month our team has been getting together for what we've dubbed the 'October meetings' to discuss a range of different topics from process improvement to new ...
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