RSS (Really Simple Syndication) is taking over how information is delivered to people through the web. Bankers need to understand this because customers use it and are going to expect you to provide them with the RSS feeds to get them the access or content they want, when they want it. So check out this is a smart/funny little video that will teach you what RSS is all about.
Side note: I think this guy might be related to the dude in the UPS commericials. :)
Enjoy!