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February 16

If your Alabama business is considering a move to a virtual phone system, there are really two factors that hang in the balance: cost and reliability. You should be trying to find the phone system that brings you the best reliability for every penny you invest. So let's break down the virtual phone system and simplify your decision-making process.

How Much Does a Virtual Phone System Cost?

You may have heard that a virtual phone system can cost significantly more than a traditional phone system. This is because it requires a dedicated set of hardware and software products that can be very costly at the outset. If you have no other virtual systems or servers in place, this investment will be very steep up front. However, if you already have server space available, setting some of it aside for your virtual phones won't cost you much at all. Instead, you will only have to worry about the cost of the software itself.
Furthermore, the cost per line of implementing a virtual phone system will differ depending on the size of your company. Smaller companies will ultimately spend more per line to get the system up and running, while larger companies likely have the ability to consolidate resources and get more out of their investment.

With all this in mind, your virtual private network could cost twice as much as a traditional phone system, or it could cost half as much. The only way to know is to get a real quote from a professional and look at some hard numbers.

How Important is Reliability?

Despite the fact that a virtual phone system can be very costly to implement if you are a small business, or you don't have the right hardware already in place, it does offer some features that are worth looking at. For instance, if you need to know that your phone system will have a very high reliability along with redundancy in the system to protect you against downtime, a virtual system is the way to go. Even small businesses may find that this investment is well worth the peace of mind. In this case, you can decide how much you want to spend putting fail-safe features in place, but those extra pennies will be well worth spending if the system ever does go down.

Deciding whether or not to move to a virtual phone system will really depend on the size of your budget and your actual needs. Virtual systems are not for everybody, but as you grow and add more technology to your business, they become more and more cost effective. Even small Alabama companies can appreciate the value of a consistent and dependable phone system if they have struggled with downtime in the past. As you weigh your options, think about how you want to strike a balance between the cost of your phone system and the uptime you need.