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Auditor | A Dirty Word

When the word ‘audit’ or ‘auditor’ is used in a sentence there is often an immediate cringing effect that happens in our minds. People have learned to fear the audit and as such, ...
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Policies, Procedures, and Starbucks

What is a policy? What is a procedure? To many this can be a deceptively confusing topic. What is the difference between the two? Where do you draw the line? These are strangely ...
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Education Is the Key

In our exit interviews, I am often asked, “What is the one thing that we should be focusing on as an institution?â€? The one thing… the answer that I always give is… is ...
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Conquering IT Growing Pains

FROM BANK SYSTEMS & TECHNOLOGY ONLINE… Heading technology for a bank that is bent on branch expansion is no laughing matter—even if you are a distant relative of a certain ...
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